Jeremy J. Moquin

 

Summary

 

Educated and motivated IT professional seeking a full-time position with a company that is looking for an employee with strong analytical, technical and debugging skills while eager to continue to learn and enrich my skills and resources.  Ideal position would involve installing, troubleshooting, configuring networks and PCs; installing VOIP, printer sharing and telecommunications.  I am a dedicated and dependable individual with strong leadership qualities, as well as, excellent interpersonal and communication skills.

 

 

EMPLOYMENT

 

Commercial Distributing Co., Inc. – Westfield, MA2006 – Present

Overnight worker/warehouse/forklift

·   Adept at diffusing confrontational situations, resolving them appropriately.

·   Ability to view problems from a different perspective and find alternative solutions; creative out-of-the box thinking.

·   Proficient at written and oral comprehension and expression.

·   Train co-workers in all aspects of the warehouse/distribution.

 

Regis Corporation – Western MA2012 – Seasonal

Field Services Technician (Freelance)

·   Highly analytical thinking with demonstrated talent for identifying, improving, and streamlining work processes.

·   Apply deductive, logical reasoning and make independent decisions to resolve issues; compartmentalize problems in order to solve them more effectively. 

·   Knowledge of principles and processes for providing customer and personal services.

·   Expertise in customer needs assessment and meeting quality standards for services.

·   Skilled in the evaluation of customer satisfaction.

·   Strong social perceptiveness through working with a diverse variety of people.

 

Walmart – Westfield, MA2003 – 2006

Overnight worker/warehouse/forklift

 

United States Coast Guard USCG1999 – 2002

Seaman Recruit E-1/E-2, boat Crewman, L.E. Boarding Team, Helmsman and DC/W 

 

 

Education

 

American InterContinental University

(BAC) Networking Administrator/AdministrationSchaumburg, IL

(ISCAP) Information System Certification Accreditation – Graduated 2014 – AIU Alumni                                              

·  Specialization: Computer, Cabling, Network Administration

·  Honors: Deans List, 3.81 GPA

·  Relevant Coursework: Introduction to Computer and Network Hardware, Introduction to Databases, Network Infrastructure Basics. Routing & Cabling

 

PROFESSIONAL SKILLS

 

Computer:

·  Proficient in Microsoft Office Suite. 

·  Experienced with troubleshooting users PC problems including removing viruses and installing firewalls or security measures as needed. 

·  Configured and maintained PC operating systems (Windows 2000, XP, Vista, Mac OSX).

·  Skilled with supporting or installing computer hardware components such as processors, memory, disk drives, cabling and peripherals.

 

Networking:

·  Continue experience by volunteering to install and configure networks for friends and family within their homes and also created own LAN network with specialized routers and modems

·  Installed and configured WLAN Prysm routers, Brother Printers, and WSW

·  Skilled in Network communication at a practical level with TCP/IP and IP addressing, sub-netting and TCP/IP services and utilities

 

 

 

 

 

 

Personal References

 

John Dedon              Relationship / Friend            Phone# (413)-330-9633

Scott Workman          Relationship / Friend            Phone# (209)-533-2878

Jeri-Lyn Lafreniere       Relationship / Aunt-in-law      Phone# (413)-478-4832